FAQ

1.  What is socialnetgate?

SocialNetGate is a service offered to businesses that are looking to leverage the social media to promote their business. Specifically, we call the services helps them in steps we named GPRS - Grow, Promote, Retain and Service. Using the service will help grow the business by promoting using social media that finds new customers. The service also help retain existing customers and help provide services to them.

2.  How do you do it?

We have a hybrid solution that combines technology utilities and tools combined with real people on the execution side. For example, as part of the Premium plan, we provide agents that power online chat for your website. While presence and activities in social media is important, when augmented with real people, the impact is exponentially higher.

3.  How can I cancel my account?

Simply login into the account and click on the button "Cancel my account". We will send a note with instructions what you need to do on your Paypal account.

4.  How do I upgrade my account?

Simply login into the account and click on the button "Upgrade". We will send a note with instructions to do the upgrade.

5.  How do I downgrade my account?

Simply login into the account and click on the button "Downgrade". We will send a note with instructions to do the downgrade.

6.  How safe is my information?

We dont store any of the payment information and never ask for any sensitive information such as Social Security number. All we gather from you while we service you, is details of the products and services of your company.